What to expect

Chiropractic care is a blend of art, science, and philosophy, offering diverse techniques and styles. 

Feeling anxious before your first visit is normal, and we’re here to guide you through the process, addressing common questions and concerns.

first visit overview

  1. Online Scheduling & Intake Forms:
    • Schedule online for convenience.
    • Complete intake forms online or arrive 15 minutes early for paper forms.
  2. Location:
    • Find us inside the “Marine Building” at 3308 Tulane Avenue. There is a parking lot behind the building.
  3. Insurance Details:
    • Learn about your insurance benefits and out-of-pocket costs before your session.
    • No payment if not accepted as a client.
  4. Initial Session Steps:
    • Consultation and case history to assess if we’re a good fit for you.
    • Physical exam, observing range of motion, orthopedic, and neurological tests.
    • No “red flags”? Proceed to chiropractic assessment and adjustment.
  5. Adjustment Process:
    • The chiropractor explains each step during assessment and adjustments.
    • For sensitive clients, a “less is more” approach may be taken, potentially requiring more sessions.
  6. Post-Adjustment Care:
    • Receive Biofreeze for potential soreness and after care information.
    • Get a hand-out with post-adjustment care info and your treatment plan.
  7. Payment and Next Appointment:
    • Ask any remaining questions, process payment, and schedule the next appointment.
    • Within 24 hours, receive an email with a full report and home exercise videos.
  8. Follow-Up:
    • Some clients may get a wellness check call the next day.
    • We allow you to be a leader, advocate for your health, and follow up with any questions or concerns while we focus on maximizing our face-to-face time together.
    • We’re committed to providing personalized care tailored to your needs. Feel free to reach out anytime!

frequently asked questions

No, but we do accept same-day appointments! Please contact us or schedule your same-day appointment online.

Based on your condition, care at our office may include spinal manipulation / chiropractic adjustments, myofascial release, trigger point therapy, other manual therapy, assisted stretching, therapeutic exercise, neuromuscular reeducation, and self-care / home management training. We offer a variety of both manual and instrument-assisted chiropractic techniques.

If you are using health insurance, we will verify your particular plan’s benefits prior to receiving care at our office. Most copays are in the range of $10-$50. If you do not have health insurance or coverage for chiropractic care, you can view our current self-pay rates here.

We currently accept Blue Cross Blue Shield/Anthem, UnitedHealthcare/UMR/Optum, Aetna, Cigna/ASH, MultiPlan, Medicare Part B, Wellcare, Peoples Health, Ambetter, and LA Medicaid Plans. We are in the processing of joining additional health insurance networks. Benefits vary by plan. We will verify and explain your benefits to you before you decide to accept care at our office. 

We are located at 3308 Tulane Avenue Ste 303, New Orleans, LA 70119. The office is located inside the “Marine Building”, a brick, sandy-colored 6-story office tower. There is a parking lot behind the building. Landmarks: We are across from a Shell gas station, close to S Norman C. Francis Pkwy; S Broad St and Melba’s are nearby.

The office operates by appointment only.

Your chiropractor begins with a comprehensive health history review and physical examination to formulate a working diagnosis. Additional diagnostic studies, such as imaging or lab tests, may be utilized if necessary.

This collective information guides your chiropractor in reaching a diagnosis, aiding in the determination of the appropriateness of chiropractic services for your condition. If another healthcare professional is better suited to manage your case, your chiropractor will make the appropriate referral.

Together, through shared decision-making, you and your chiropractor assess the suitability of chiropractic services. During this process, your chiropractor explains your condition, proposes a treatment plan, and discusses the risks and benefits of procedures.

If immediate imaging or lab tests aren’t required and there are no contraindications, you can commence treatment on your first visit. In a private room on a specialized adjusting table, you’ll receive adjustments while remaining fully clothed. We recommend non-restrictive clothing for your comfort, as adjustments may be performed in various positions, including face down, on your side, sitting upright, or lying on your back.

Initial visits may take as long as 30-45 minutes. Follow-up visits may take up to 10-15 minutes.

Not typically. Doctors of Chiropractic (DCs) are portal-of-entry providers and are trained in the primary care diagnosis of conditions relating to the functional integrity of the spine and joint structures. A few managed care insurance plans may require a referral to use your benefits; typically if the patient is a minor. We will let you know if this is the case. If you are a self-pay patient, no referral is necessary.

X-rays are only required if medically indicated based on the physical exam. Our analysis does not require x-rays if it is determined from the history and exam that there are no contraindications to care. All imaging is referred out to an imaging facility.

Yes, children and teens can benefit from chiropractic care. Children are very physically active and experience many types of falls and blows from activities of daily living as well as from participating in sports. Injuries such as these may cause many symptoms including back and neck pain, stiffness, soreness, or discomfort. Chiropractic care is always adapted to the individual client. It is a highly skilled treatment, and in the case of children, very gentle.

No. We are not an emergency health facility or an urgent care clinic. Do not schedule an appointment with us if you suspect there is an emergency with your health, including but not limited to possible fractures, gross instability, dislocations, infections, or symptoms of cancer.

We care for clients with a wide range of injuries and disorders of the musculoskeletal system, involving the muscles, ligaments, and joints. These painful conditions often involve or impact the nervous system, which can cause referred pain and dysfunction distant to the region of injury. The benefits of chiropractic care extend to general health issues, as well, since our body’s structure affects our overall function. Many clients visit just for prevention, general upkeep, and self-care, and do not have a specific complaint.

Here is a list of the most common conditions our clients present with: myofascial pain, muscular and connective tissue pain, tendonitis, bursitis, arthritis, disc degeneration, bulging disc, spinal stenosis, herniated disc, spinal degeneration, spondylolisthesis, facet joint injury, non-specific back pain, neck pain, joint dysfunction, nerve pain, radiculopathy, sacroiliac joint dysfunction, sciatica, extremity pain, rotator cuff injuries, carpal tunnel syndrome, plantar fasciitis, achilles tendonitis, headaches, whiplash, fibromyalgia, athletic injuries, and more.

Most clients notice beneficial changes within only a few visits. Those with chronic conditions may take longer to get results. Generally speaking, the longer you’ve had your problem, the longer it will take to improve. We will inform you once you’ve reached maximum therapeutic benefit. You will not be committed or pressured into unnecessary treatments. 

Any reported soreness after an initial adjustment has been described as similar to that associated with starting a new exercise program. Drinking plenty of water, using an ice pack, and engaging in light stretching after your visit can help ease any discomfort.

Chiropractic is widely recognized as one of the safest, drug-free, non-invasive therapies available for the treatment of back pain, neck pain, joint pain of the arms or legs, headaches, and other neuromusculoskeletal complaints. 

Although chiropractic has an excellent safety record, no health treatment is completely free of potential adverse effects. The risks associated with chiropractic, however, are very small. Some patients may sometimes experience mild soreness or aching, just as they do after some forms of exercise. Current research shows that minor discomfort or soreness following spinal manipulation typically fades within 24 hours.

When discussing the risks of any health care procedure, it is important to look at that risk in comparison to other treatments available for the same condition. In this regard, the risks of serious complications from spinal manipulation compare very favorably with even the most conservative care options. For example, the risks associated with some of the most common treatments for musculoskeletal pain – over-the-counter or prescription nonsteroidal anti-inflammatory drugs (NSAIDS) and prescription painkillers – are significantly greater than those of chiropractic manipulation.

Adjustment or manipulation of a joint may result in the release of a gas bubble between the joints, which makes a popping sound. The same thing occurs when you “crack” your knuckles. The noise is caused by the change of pressure within the joint, which results in gas bubbles being released. 

Cervical (neck) manipulation is a remarkably safe procedure and is nothing like the Hollywood depictions. For patients who have fears or phobias, there are a variety of techniques to accomplish your goals without the “cracking” sound. Dr. Carter will use the techniques that are most comfortable for you.

Are you ready to get back to living your life?

Our vision is for everyone in New Orleans to have access
to gold standard chiropractic care.